Contact Us — Viva Beauty & Skincare

Viva Beauty & Skincare

We’d Love to Hear From You

Questions, concerns, or just want skincare advice? Our team is here for you.

First Name

Last Name

Subject

Order Number (optional)

Message

✉️

Emailsupport@vivabeautyandskincare.com

📍

LocationDallas, TX

⏱️

Response TimeWithin 1 business day

📞

Support HoursMon–Fri, 9am–5pm CST

Take our free 2-minute skin quiz and get a personalized routine recommendation.

Where is my order?

Orders ship within 1–2 business days. You’ll receive tracking info via email once it ships.

Can I return a product?

Opened skincare is non-refundable for hygiene reasons. Unopened items may be returned within 30 days.

Is Viva safe for sensitive skin?

Yes — all Viva products are formulated without common irritants and are dermatologist-reviewed.

Do you offer bundles?

Yes! Visit the shop page to see our Glow System bundle with 25% off.